Our Shifting Process

Four steps. Survey, packing, truck, delivery. Here's exactly what happens on each one when you book with us.

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Four Steps, No Surprises

What Golden Star Packers and Movers Actually Does on Move Day

Most people don't know what a mover does until the day of the move — and by then it's too late to ask. So here it is upfront. Four steps, in order, every time. Survey first, then packing, then the truck, then delivery and setup at the new place. Nothing skipped.

01 Survey & Planning

1. Survey & Quote

We come to your place (or do a video call) to see what's there. How many rooms, what furniture, any fragile stuff. You get a fixed price after that — not a rough estimate that changes on move day.

  • Written item-by-item list
  • Fixed price, no hidden add-ons
  • Date and time locked in
02 5-Layer Packing

2. Packing at Your Home

Our own team does the packing — not hired daily labour. Bubble wrap for mirrors and TVs, corrugated sheets for furniture, foam rolls for glassware. Big beds and wardrobes get taken apart before loading.

  • Boxes labeled room-wise
  • Beds & almirahs dismantled
  • Extra wrap for fragile items
03 Tracked Transit

3. Loading & Transit

Everything goes into a closed body container truck — not an open vehicle. The truck locks from outside. GPS is on so you can call us mid-route and we'll tell you exactly where it is.

  • Rope-and-belt lashing inside truck
  • GPS on the truck, live
  • Transit insurance included
04 Unloading & Setup

4. Unloading & Setup

We unload at the new address and put things in the rooms you tell us. Beds and tables get reassembled. Packing waste is cleared out before we leave. You sign off on the inventory sheet.

  • Goods placed room-by-room
  • Bed, wardrobe reassembled
  • Packing waste removed on site

A Few Things to Sort Out Before We Arrive

Before Move

Things to Do Beforehand

Keep your documents, jewellery and cash with you — not in the moving boxes. Switch off the fridge the night before so it's dry. Back up your laptop if you can.

On Move Day

On Move Day

Get the building lift permission sorted the day before if your society needs it. Count the boxes against the inventory list before the truck starts moving — takes 5 minutes and saves arguments later.

At Destination

At the New Place

Tell our crew where each box goes as they bring it in. The labels help, but you'll know best. Saves you dragging heavy cartons from one room to another once we've left.

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